F.A.Q. Frank And Oak

Coupons, Gift Cards and Promotions

  • How do coupon codes work?

    Occasionally we will provide coupon codes with special offers and discounts. These can be found in emails, on social media, or at promotional events. Discount codes can be entered at Checkout - just look for the “Enter Coupon Code” box on the right hand side.
    Discount and promo codes are not valid on sale items, collaborations, third party items, and grooming products unless specified in the terms and conditions. Coupon codes are for one time use only and we reserve the right to suspend their usage at any moment

  • Honouring coupon codes or sales

    If a regular-priced item goes on sale in the 7 days following purchase, contact our Customer Service team to receive a refund for the difference in store credit. You can make your request by sending a note via Live Chat on our site.
    Not valid on first-time customer offers or targeted offers. Not valid on Black Friday, Cyber Monday or other Holiday Season promotions. Effective on purchases made at frankandoak.com or in store at Frank And Oak locations.

  • Price matching policy

    Frank And Oak does not match competitor prices.

  • Do you offer a student discount?

    Staying in style while in school isn’t always easy. That’s why we offer a 10% discount to all of our customers who can prove their student status. Verify your student status and get your unique discount code here.
    Students can also benefit from a 10% student discount in stores by presenting a valid Student ID card.
    Please note that the student discount is only valid on regular priced Frank And Oak items.

  • Do you offer a military discount?

    It’s important to support our troops and Frank And Oak wishes to reward those serving their country. US Military service members and first responders can request a 10% discount code here.
    The military discount can also be honoured in-store, upon presentation of valid identification.
    Please note that the military discount is only valid on regular priced Frank And Oak items.

  • How do I use my gift card?

    You can redeem your gift card right here. The value of the gift card will then be added to your store credit balance.